Privacy Policy

    Effective Date: July 31, 2025
    Company Name: Digital Prezent DOOEL Skopje
    Contact Email: contact@enervio.io

    We value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines
    the information we collect, how we use it, and how we safeguard it.

    1. Information We Collect

    When you use our platform, we collect the following information:

    • Full name
    • Company name
    • Property address
    • Energy usage data
    • Vendor name (from vendor profile)
    • Email address (if provided)
    • Other contact details voluntarily shared

    We do not store credit card information. All payments are securely handled by our third-party payment provider: Dodo
    Payments.

    1. How We Use Your Data

    We use the data you provide to:

    • Deliver and operate our software platform
    • Provide features and insights related to your property and energy usage
    • Improve our services
    • Manage your account and support requests

    We do not sell, rent, or share your data with any third parties for marketing or commercial purposes.
    All personal data is strictly used for internal operations. It is accessible only to authorized personnel, specifically our
    appointed data security officer.

    1. Data Storage & Security

    Your data is stored securely using encrypted and access-controlled infrastructure. We implement standard industry
    practices to protect it from unauthorized access, loss, or misuse.

    1. Data Retention

    We retain your data as long as your account remains active or as necessary to provide our services. You may request
    data deletion at any time by contacting us at contact@enervio.io.

    1. Your Rights

    Depending on your location (such as within the EU or California), you may have rights including:- Accessing the data we store about you- Correcting or updating your personal information- Requesting deletion of your data- Withdrawing consent to data processing
    To exercise these rights, please contact us at the email provided above.

    1. Cookies

    Privacy Policy
    Our platform may use cookies or analytics tools to improve user experience. You can manage cookie settings in your
    browser at any time.

    1. Changes to This Policy

    We may update this Privacy Policy occasionally. If material changes are made, we will notify you via email or within the
    platform.